Restoration of Antiques and Collectibles,Restoration of China and Porcelain

Atelirer de Montplaisir Restoration Studio

Restoration of Antiques and Collectibles

Dear Guest, please read the following information carefully if you decide to use my services ..

Packing and Shipping

I don't disclose the adress of my studio on this website for security reasons and will provide you with my shipping address and other information by e-mail .

All parts of the damaged objects should be wrapped/ packed separately to avoid further damage .Please put small parts in a ziploc bag so they do not get lost.

Include your details, Packing Slip , Restoration Request ...

Please let me know beforehand when you plan to bring/take your object personaly to my studio or send your object by post .

I will notify you as soon as the object arrives to the studio via email.

If you have any questions, don’t hesitate to contact me by phone or e-mail :

Tel(Mobile) : 0720 219582 Email : chips.and.cracks @ gmail.com

I ussually work from 11.00 in the morning to 19 .00 local time (GMT +01:00) from Monday to Friday. .After 21.00 the phone may be turned off. Sorry,Family matters . : ) ... Write to my e-mail adress at any time .

How to pack the object?

The best way is to put it into "Double Box" .For those who doesn't know how to do it - please read some instructions listed on "FAQ" page.

After completion of treatment I will usually send your object(s) back to you in your original package on condition that the boxes will still be in good shape to provide reasonable safety for trip back. . So, please pack your object(s) well.

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Insurance :

Sorry, I have to say all this .But human factor is evident in my chosen profession. . Individual care will be given to every given object, don't worry. .But things may happen sometime ..

Please Note! I, as a restorer /conservator take no responsibility for any possible damages /breakages or loss of the objects of the clients while the objects are in transit to or from myself or during restoration /conservation treatment period at my studio in general .

Thus I as a restorer /conservator highly recommend to my clients to extend the insurance for their items for the whole period while the items will be away from home. Insurance claims may generally be applicable where the break is accidental and recent. Please check with your insurer before contacting me .

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However, when possible, I as a Conservator I will do my best to restore any damages to the Client's object if those particular damages were caused by my, Conservator's actions and during the conservation /restoration treatment only .Such work will be done free of Charge from the Client. In this case I can not always guarantee "Invisible " type of restoration.

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About Postal insurance .

In order to prevent any further damage to the fragile objects the sender should pack it properly and insure for definite amount of money for the whole period of time when the object will be in transportation .

I highly recommend Registered Mail And Insured - Both Ways . Shipping and insurance charges both ways are customer's /client's responsibility.

I strongly recommend to insure their objects for 1000-1500 Euros at the Post Office but in any case for no less than the real value of the shipped items . Its recommended to mark The package with appropriate warning Sticker like "Fragile" ,"Glass" etc..

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